Snæland Grimsson in Reykjavík

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kommentare 3

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  Dominic Ramczyk

  :: 14 March 2018 20:46:40

  Worst experience ever, and so unprofessional. We had a car scheduled for 7:45 AM, never showed up. We call, and he says “oh you’re not on the list.” I get transferred to someone else. He says “wait there! The driver will be there soon.” Extremely abrasive and rude. Well, the driver never showed up so I called again and they said it would be another 10 minutes. The driver storms into the airport arrival area, yells my name at the top of his lungs and he says “go with me.” We get to the car, he makes us load on our own luggage, and we proceed to the AirBnB. During the drive, he’s taking calls, texting and he was even on FaceBook. Ridiculous. The company doesn’t give him the right address, so he groans when I tell him the correct one. Once we get to the condo, he literally threw our bags onto the wet concrete and tells my friends “hurry up and go.” Worst experience and impression of Iceland. Don’t ever go with this company. I’ve never had a worse experience, couldn’t believe it.

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  Jo Evans

  :: 05 March 2018 16:48:47

  I have just come back from a few days in Iceland organised by Secret Escapes. We were driven around Iceland by Ivor of Snaeland Travel and had Bettina as our guide. They were both amazing and so patient and knowledgeable about Iceland. Many many thanks to them both!

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  Matthew Poole

  :: 09 November 2017 17:29:02

  Great company.