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Knarrarvogur 2, 104 Reykjavík, Ísland
contacts phone: +354 569 3300
website: www.reykjavikrentacar.is
larger map & directionsLatitude: 64.127992, Longitude: -21.8471351
Alessandro Cavicchi
::molto soddisfatto per la loro tempestività nel darci una macchina nuova dopo una rottura, non a causa nostra, della macchina originale. Non molto soddisfato per 2 fattori: -quasi impossibile riuscire a contattarli telefonicamente in caso di bisogno o di informazioni urgenti - la prima macchina ci è stata fornita senza gomme chiodate ne catene, ed essendo a fine marzo ce ne era bisogno. Tuttavia sulla seconda macchina erano montate le gomme chiodate e non abbiamo più avuto problemi sul ghiaccio/neve.
Xavier Munch
::Enjoying a January discount, we got a Duster 4WD for the price of a small car, and quite honestly, I felt much more comfortable going through snow and dirt road with it. Renting was as easy as it can be, and the little extra is the regular weather report they send you in case of rough weather. Great rental !
Jason Liu
::We paid for the platinum package of insurance. So the reception didn't take us to review the car in person. We also didn't check the Fuel Tank too, but when we leave your air port office, we found that the fuel tank is not 100% full, just 90%(the meter shows 90%). Also, after we drive to Reykjavik, we found out the car charger is not functional since the GPS shows low power. Can you image if we found out this after we leave downtown will bring us how much inconvenient? And the right-rear door can not open from inside, only can open from outside. So all above issues took us another 1 hour to your Reykjavik City office to fix it which made us feel uncomfortable and wasting time. After all, the car is OK. And when I return the car, your reception doesn't care about my complaint just said "ok you can go." which I feel quite surprise.... She makes me feel she only cares about did I fill the tank or not, others not her business. I won't come back again if you didn't improve those well.
Diego E. L.
::Very good and fast service. The car we rented was in perfect conditions. They sent emails to let us know about coming storms or bad weather. They are always available to reply emails and calls when needed. This is definitely great value for money.
Art Van der Pol - Faasen
::Happy with the Land Rover Discovery. We rented this car for 5 days with 5 average sized adults with luggage. Good sized car, with heated steering wheel and seats :-) for the cold mornings. Also comes with Cruise control and some other nice features. For picking up the car I would advice to share some directions in the confirmation emails how to get at the rental company from the Airport. What might help for improving customer experience is to train the staff/host with some communication skills. When I arrived at the company there was no-one who said hi or such. Just waiting and waiting to be helped. Once I had contact everything went smooth and staff was friendly. Just the entrance was not very welcoming. I definitely would recommend others to use the rental services of Reykjavik Rent a Car.